Tracking Your Shipment

Tracking Your Order

Most orders ship within 5-7 days.

Due to circumstances beyond our control related to COVID-19, we are taking all necessary precautions to ensure our employees are protected. We are currently operating with reduced capacity and are doing our best to fulfill orders as quickly and safely as possible. Additional delays may also occur with carriers delivering parcels on our behalf. Email updates are provided as parcels are shipped and are your best source for parcel tracking information. Thank you for your understanding.

At our fulfillment centres, tracking numbers are assigned to packages when they are finished being packed and will be emailed to you shortly after. However, it may take up to 48 business hours before the package is checked into a carrier's tracking system. Even though your package has already shipped from a fulfillment centre and is on its way to the shipping destination, the carrier may not be able to provide any tracking information for your package for up to 48 hours.

Orders placed on SportChek.ca may be delivered by one of several different carriers and shipping methods. It also may be shipped from multiple fulfillment centres. Tracking availability may vary depending on the item(s) you purchased, the shipping method(s) selected during Checkout, and the carrier that is delivering your item(s).

Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these instances, the order history on your SportChek.ca account will not offer tracking information but will still offer order status and other details.

To learn the difference between tracking information and order status, please read the information provided below.

The status of your order is easy to find.

Check your email. You are required to enter an email address during Checkout so that you may receive emails regarding the status of your order.
Visit the website SportChek.ca and sign into your account for your Order History at any time. Information about your open orders, tracking, and past orders is available. Please note that you had to be signed into your account during purchase for this infromation to be available.

The status of your order is supplied by SportChek.ca. It represents the progress of your order between the time it is placed and the time it ships from a fulfillment centre.

Once your order leaves a fulfillment centre, it is handled by a carrier that may not provide tracking information until your order is delivered. Please note that tracking information may not be available for up to 48 hours after an item is shipped from a distribution centre. Tracking information is accessible from your Order History on our website when it becomes available and is on your shipping confirmation email.

All questions regarding the status of a package with a tracking number should be directed to the shipping company. To contact the shipping company, simply click on the tracking number. You will then be redirected to their website where contact information is available.

ATMOSPHERE® and the CANADIAN TIRE Triangle Design are registered trade-marks of Canadian Tire Corporation, Limited.

**Online prices and sale effective dates may differ from those in-store and may vary by region. Dealers may sell for less.

CANADIAN TIRE® and the CANADIAN TIRE Triangle Design are registered trade-marks of Canadian Tire Corporation, Limited.

**Online prices and sale effective dates may differ from those in-store and may vary by region. Dealers may sell for less. Pricing Policy △The tire producer / manufacturer is responsible for the recycling fee charged on new tires. All fees collected go towards the collection, transportation and processing costs of recycling used tires. Bonus CT Money collected from online orders will be applied to the Member’s Triangle Rewards Account within five weeks of the purchase date. Financing available is “Equal payments, no interest” for 24 months (unless otherwise stated) and is only available on request, on approved credit and on purchases of $150 (unless otherwise stated) or more (Gift Cards excluded) made with your Triangle credit card at Canadian Tire, Sport Chek, Mark’s, L’Équipeur, Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and participating Sports Experts. Interest does not accrue during the period of the plan. However, if we do not receive the full minimum due on a statement within 59 days of the date of that statement, or any event of default (other than a payment default) occurs under your Cardmember Agreement, all special payment plans on your account will terminate and (i) you will then be charged interest on the balances outstanding on such plans at the applicable regular annual rate from the day after the date of your next statement, and (ii) the balances outstanding will form part of the balance due on that statement. There is no administration fee charged for entering into a special payments plan. Each month during an equal payments plan you are required to pay in full by the due date that month’s equal payments plan instalment. Any unpaid portion not received by the due date will no longer form part of the equal payments plan and interest will accrue on that amount from the day after the date of your next statement at the applicable regular annual rate. Offer subject to change without notice. Additional information for residents of Quebec only: The regular annual rate for persons applying for the Triangle Mastercard and the Triangle World Elite Mastercard is 21.99% for cash transactions and related fees and 19.99% for all other charges. Some applicants may receive a higher or lower regular annual rate depending on a credit evaluation. The minimum payment is the sum of (a) the greater of: (i) interest and fees shown on your statement + $10; or (ii) 5% of the New Balance, excluding amounts on special payment plans, (b) any balance over your credit limit, (c) any amounts past due not included in (b) above, and (d) the amount of any equal payments plan instalments then due. Balances under $10 are due in full. For accounts opened prior to June 13, 2019 the rate of 5% will start at 2% and increase by 0.5% each August 1st until it reaches 5%. For residents of Quebec, the period between the statement date and the due date for payment is 26 days. The billing period covered by each statement can be from 28-33 days. The Triangle Mastercard and the Triangle World Elite Mastercard do not have an annual fee. Examples of borrowing costs (rounded to the nearest cent) assuming that all charges are purchases bearing interest at the regular annual rate of 19.99%, a 30 day month, no charges made on special payment plans and no other fees, additional payments or other changes are: If your average balance is:

If your average balance is:	Total monthly credit charges will be:
$100	$1.64
$500	$8.22
$1000	$16.43
$2000	$32.86

®/TM Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence. ®/TM Mastercard, World Mastercard and World Elite Mastercard are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.

®/TMMark’s is a registered trademark of Mark’s Work Warehouse Ltd, used under licence ®/TMSport Chek is a registered trademark of FGL Sports Ltd, used under licence. ◊Pricing, selection, and availability of in-store clearance items are determined by each store. Items may be display models or not exactly as shown and may not be available in all stores. Quantities may be limited. Contact your store for more information. We reserve the right to limit quantities. Sorry no rainchecks (excluding Quebec). ‡‡Shipping fees apply. Shipping fees and delivery times vary depending on location, size and weight of the item(s) and is only available within the province of the Canadian Tire retail location (“Store”) from which the item(s) was purchased. Bulk items will only be delivered within a 100km radius of the Store. Not available in Recontre East, NL. Conditions and restrictions apply. Visit Online Ordering for more information.

Tracking Your Order

Most orders ship within 5-7 days.

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Tracking Your Order

Most orders ship within 5-7 days.

WHEN CAN YOU TRACK YOUR ORDER?

NO TRACKING NUMBER ASSOCIATED WITH YOUR ORDER?

FINDING YOUR ORDER STATUS

HOW IS ORDER STATUS DIFFERENT FROM TRACKING INFORMATION?