Our communications, from initial greeting through the sales process and follow up, will demonstrate our commitment to serve customers with disabilities.
Our customers are welcome to use their own personal assistive devices to access our merchandise and services.
Support people and guide dogs or other service animals are also welcome to accompany our disabled customers while shopping in our stores. Wherever service animals are prohibited by law, we will provide personal assistance during the store visit.
If we are unable to offer any special facilities or services that assist customers with disabilities, we will immediately provide notice of this interruption and the anticipated time when these services will be returned.
Our entire staff receives ongoing and documented training in order to properly communicate with and provide assistance to people with various disabilities.
We actively encourage the participation of all shoppers in our feedback process. In addition to sharing your comments in person, you may also contact us by:
Telephone: 1-855-496-2866
Mail: 110-205 Quarry Park Blvd SE
Calgary, AB
T2C 3E7
Email: service@fglsports.com
Online: Click on the Contact Us link on our website
If you feel that these standards have not been maintained in your situation, please let us know by calling:
1-855-496-2866
Your business is very important to us! For additional training information regarding our accessibility policies, or for a more detailed Customer Service policy, please visit our company websites.